We are looking forward to seeing you!
We welcome you in more than 20 countries worldwide. At present, the regulations for entry and accommodation may differ from country to country. In Germany, the majority of the corona protection measures have been lifted nationwide. However, individual regions can be defined as hotspots where the common regulations such as mandatory masks and access restrictions apply again.
Before you set out on your trip, we therefore strongly recommend finding out about current entry regulations and about any regional restrictions which may apply at your destination. For the regulations applicable in Germany, please visit the website of the German Federal Government. Please also make sure in particular that you are fully informed regarding the hotspot regulations. Thank you.
We wish you a pleasant stay.
Changes to services and protective measures in our hotels
- Possibility of hand disinfection in all public places (lobby, restaurant, bar, lifts) as well as at the reception and in the restrooms.
- Distance markings (minimum of 1.5 metres)
- Regular disinfection of contact surfaces (door handles, lift call buttons, counters at reception and in the bar etc.)
- Regular airing of public areas
- Notices displayed in central areas to draw attention to hygiene rules
- Offering rapid tests for employees and guests
- Disinfection of room keys and cards
- Enhanced cleaning procedures including disinfection of surfaces when guest changeovers take place
- Cleaning during a stay will only be carried out after consultation with the guest.
- Regular disinfection of surfaces such as door handles, light switches, remote controls etc.
Gastronomic services are available in all hotels. In some hotels selected restaurants might remain closed. Please contact the hotel for more information before your arrival.
- Disinfection of tables, counters, bill holders, cruets etc. after each use
- Opening times will be adjusted in line with the volume of guests
- In hotspot regions, the usual protective measures apply
- Event bookings are accepted subject to official regulations. Events are planned in detail and can only be staged if compliance with the government stipulations in place in the respective (federal) state can be ensured.
- Video conferences using appropriate equipment will be offered.
- The gastronomic offer will be provided in accordance with the provisions which apply in the relevant (federal) state. Please contact the hotel for more information before your arrival.
- Regular disinfection of all surfaces and regular airing of the events rooms
The À la carte restaurants are available on a limited basis for the time being.
Watch our video “Safe Travels by Deutsche Hospitality”.video