IntercityHotel comes up trumps with an innovative app to allay any safety concerns

A single app that combines booking, check-in, digital room key, check-out and payment in a simple, rapid and contactless process!

IntercityHotel’s innovative app is helping to ensure that all guest stays are as convenient and as contactless as possible. Especially during these unprecedented times, this is a service which is giving the hotel chain a real edge over its competitors. “Our number one priority is for guests to feel safe and secure at all times,” said Joachim Marusczyk, founding Managing Director of IntercityHotel GmbH. “We are absolutely delighted to be able to offer an app which facilitates a completely contactless stay and thus significantly minimises the risk of COVID-19 infection.”


The IntercityHotel App offers a lot of features. Its functionality takes effect directly upon arrival. Guests are able to avoid waiting times at reception by checking in beforehand with a smart phone. This procedure is entirely contactless and can be carried out at their leisure. They are then able to proceed to their room without further ado. The door to the room can also be opened effortlessly by using the IntercityHotel App without any need for an additional key. If the customer wishes, the app can be used again to check out and make payment in a contact-free way. The bill is presented paperless and environmentally friendly via e-mail. The app is available for download free of charge and works on all common operating systems.


IntercityHotel has also been revising its hygiene and safety concept over the past few weeks. Up-to-date measures have been added to a catalogue which was already very comprehensive in order to adapt to requirements. The new protection concept particularly focuses on more frequent cleaning and disinfection, on compliance with social distancing rules in public areas and on the provision of mouth and nose coverings for guests upon request.

About IntercityHotel

IntercityHotel is a Deutsche Hospitality brand which stands for modern upper mid-range urban hotels. IntercityHotels are located within easy walking distance of airports or railway stations. Guests also benefit from a “FreeCityTicket” scheme, which enables them to use local public transport free of charge. The IntercityHotels portfolio includes more than 40 hotels in Germany, Austria, the Netherlands, Oman and China, and 20 further properties are currently at the development stage. Deutsche Hospitality operates four further brands. Steigenberger Hotels & Resorts boast 60 hotels housed in historic traditional buildings and lively city residences and also offer health and beauty oases set at the very heart of nature. MAXX by Steigenberger is a new and charismatic concept which places the focus on the essential in accordance with its motto “MAXXimize your stay”, whilst Jaz in the City branded hotels reflect metropolitan lifestyle and draw upon the local music and cultural scene. Zleep Hotels provide quality and design at an affordable price in Denmark and Sweden.