Corporate Social Responsibility

Contributing to a more sustainable future.

Our Mission

We believe it is our natural responsibility to consider the effects of our actions on the environment and climate, on people and society. This philosophy includes looking at our value chain – from our raw materials and products right up to the travel behavior of our guests. To provide transparency on how we understand this responsibility, the resulting measures and the objectives both inside and outside the company, we have set out our strategy for corporate social responsibility in a “CSR Roadmap”.

Our Roadmap

On our way into a more sustainable future our Corporate Social Responsibility roadmap keeps us firmly on track. It clearly defines the stages of our journey. Short-, medium- and long-term goals enable us to assess our progress – and manage our Corporate Social Responsibility both from a business and economic perspective. This clear direction and consideration of the sustainability expectations of various stakeholders helps us to secure our market position, to minimize risks at an early stage, to put innovative ideas into practice, and consequently to foster the growth and internationalization of the company. We help our employees to become socially engaged, which in turn helps to make our activities more effective.

Corporate Social Responsibility - view of mountains

Our five strategic pillars

We focus our efforts on five core areas to maximize their impact.

Whether you are a manager or a trainee – in our culture of togetherness, everyone can and should make their contribution to our shared success. After all, our employees are the most important drivers of our company’s sustainable activities. That’s why we as an employer attach particular importance to personal development, equal opportunities, health-, and the mobility of each and every individual. That way, we can continue to develop a corporate culture based on open-mindedness and reliability.

In order to make a positive impact on our carbon footprint, we need to be responsible in how we deal with natural resources. Through certifications, we ensure that our buildings and processes around the world adhere to high sustainability standards. We aim to make a major long-term contribution to our goal of climate neutrality through resource-friendly construction standards that cover the planning, construction, operation-, and maintenance of our buildings.

We combine sustainability with high-quality service. Because our guests deserve nothing but the best.

We want to offer our guests services that are more and more sustainable. This will allow us to enhance our services locally, and also to improve our impact on the climate and society. Not only are we providing an impetus for more ecological travel but we are also looking at how we do things ourselves: for example, by rethinking packaging and taking specific action to increase sustainability in the area of food and beverages.

We want to set new trends – and to have our suppliers join us on the journey to greater sustainability. Whether it’s through our purchasing policies – where we are placing more and more emphasis on regional, fairly traded-, and certified products – or through more sustainable supply chains or respecting human rights. We are always working to ensure that our high standards are implemented and maintained – and we expect the same from our partners on a global level.

Social engagement has always been important to us, and it will become even more significant in the future. Thanks to our presence in locations around the world, we can and want to influence our social surroundings and help to shape life in the societies around us. We build long-term partnerships and networks for this purpose. We also help our employees to become socially engaged, which increases the effectiveness of our activities.

More About Us

Discover how our organizational culture change and strategy are rooted in our history.

Culture - reception with two employees at a Steigenberger Hotel


In a rapidly changing environment, companies need to adapt. The combination of our long history and our strong values set the direction. Find out how we’ve transformed our culture but remained hoteliers at heart.

Corporate Culture

Close-up of two men discussing a document.


Albert Steigenberger’s drive still keeps us moving ahead. We want to become the world’s number one hotel brand. Discover the four pillars our global strategy is based on.

Corporate Strategy


If you have any questions about our Corporate Social Responsibility activities please don’t hesitate to get in touch.

Contact us
Portrait of Lukas Keller

Lars Wahnschaffe

Senior Manager Corporate Social Responsibility

+49 69 66564-505 send request